About This Category
Accelerate Knowledge in Sales, Telemarketing & Customer Service Departments
Deep Action Learning Courses directs employees to work towards growing the business profitably. They work directly and indirectly with customers to offer best value products and services to fit their needs. Our Courses have been designed and delivered by credible expert trainers in Malaysia. We have curated a total of 4 learning hours over 3 courses.
Expand your sales, telemarketing and customer service knowledge through quick learning tips over 2-4mins of video time with easy to grasp framework designed into customised workbooks and short quizzes. Our Lessons have been designed and delivered by credible Learning Specialist.
Immerse yourself with our unique Videos of bite size learning from a beginner level to an advanced level. Each video has animated visuals and summarised points that are able to enhance all learning styles of an employee.
Review a comprehensive overview through our Syllabus from competency listings of each lesson to key takeaways and learning activities.
Discover and examine our Action customised Workbooks that will maximize employees’ cognitive learning abilities. Our workbooks are designed with 7 learning methodologies to accelerate learning. Score sheets are attached at the end of each workbook for cross reference checks on the answers.
Quizzes encourages employees to have ideas on how well they are grasping the material and motivate them to pay more attention to the videos and action workbooks. If an employee fails 5 attempts of a quiz, they have failed the lesson. An email will be sent to their inbox to mention this and what can be done next.
Upon successful completion of the lesson in each of the course, employees will be granted a digital certificate of completion. Employees must pass the quiz in order to obtain a certificate of completion.