Creating WOW Factors to Engage Customers – The Learning MatchMaker

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Creating WOW Factors to Engage Customers

Course Information

Estimated Time: 2 hrs

Difficulty: Basic

Categories: Communication, PR & Strategic Dept, Sales, Customer Service, BD, Telesales

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Introduction
- Introduction
Wow Factor 1 – Don’t Wait for Customer to Get Angry
- Video 1: Wow Factor 1 – Don’t Wait for Customer to Get Angry
Wow Factor 2 – Finding the Right People
- Video 2: Wow Factor 2 – Finding the Right People
Wow Factor 3 – D.W.I.T ( Doing Whatever it Takes)
- Video 3: – D.W.I.T ( Doing Whatever it Takes)
Wow Factor 4 – Building Relationships with Internal and External Customers
- Video 4: Wow Factor 4 – Building Relationships with Internal and External Customers
If it Comes to You, It Is Yours!
- Video 5: If it Comes to You, It Is Yours!
WOW Factor 6-SMILE to give the right Impression
- Video 6 : WOW Factor 6-SMILE to give the right Impression
Conclusion
- Lesson Conclusion