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Creating WOW Factors to Engage Customers
Wow Factor 1 – Don’t Wait for Customer to Get Angry
Wow Factor 2 – Finding the Right People
Wow Factor 3 – D.W.I.T ( Doing Whatever it Takes)
Wow Factor 4 – Building Relationships with Internal and External Customers
If it Comes to You, It Is Yours!
WOW Factor 6-SMILE to give the right Impression
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