The Learning MatchMaker

Course Information

Estimated Time: 2 hrs

Difficulty: Basic

Course Instructor

TLMM TLMM Author

Creating WOW Factors to Engage Customers

Introduction

Wow Factor 1 – Don’t Wait for Customer to Get Angry

Wow Factor 2 – Finding the Right People

Wow Factor 3 – D.W.I.T ( Doing Whatever it Takes)

Wow Factor 4 – Building Relationships with Internal and External Customers

If it Comes to You, It Is Yours!

WOW Factor 6-SMILE to give the right Impression

Conclusion

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